Salesforce Slack-Admn-201 Value Pack (Frequently Bought Together)

Asher manages a global workplace and facilities team. Currently, his team receives all global requests in a channel called #help-workplace. Because the channel now receives hundreds of requests per day, the support team asks Asher if they can create regional channels to make triaging requests more manageable.
How should Asher respond to this request?

• A. Continue to use one centralized channel to minimize confusion for channel members on where workplace requests should be submitted, but require that members start posts with the name of the region where they're requesting assistance.
• B. Create new regional channels and name them using the #help-workplace-region format, then assign regional team members to monitor each channel.
• C. Create a private channel for the global workplace team to triage requests from #help-workplace into the appropriate regions.
• D. Allow each region to create new channels and name them after famous landmarks in their region, then assign regional team members to monitor each channel.

You're a Workplace Admin for a major retail chain in Europe on the Slack Pro plan. An executive user asks to access channel history from more than 18 months ago, but the retention policy was set at one year.
Will it be possible for you to recover the data?
(Select the best answer.)

• A. Yes, because Slack's disaster recovery policy and business continuity plan provide backups that organizations on the Slack Pro plan can access upon request from Org Admins.
• B. No, because customer data is removed immediately upon expiration of message retention. Slack deletes all information from production systems at that time.
• C. Yes, because Slack employs multi-factor authentication for all administrative access to systems. Slack can access channel history upon request from Org Admins.
• D. No, because this company is in a territory affected by GDPR. Slack is legally not allowed to provide this data after the retention date has passed.

A team member is managing a long-term project that involves collaborating with internal and external users via Slack.
Which statement is true about users managing the channel once the project work concludes?

• A. The team member will need to be promoted to a Workspace Admin so they can manage the current project channel and any future project channels.
• B. The team member who created the channel will automatically be assigned the Channel Manager role and can archive the channel.
• C. Other users must be prevented from posting in the channel so that it's automatically archived due to inactivity once the project ends.
• D. Other users should set an automatic expiration timeline for the channel so that it's automatically deleted after a certain date.

You're a Workspace Owner and App Manager for your company's Slack Enterprise Grid instance.
The Human Resources (HR) team wants to pilot a Wellness app for employees.
As an App Manager, what are the two key considerations you should understand before installing the app in Slack?
(Select the TWO best answers.)

• A. Is this app available in the Slack App Directory?
• B. Does the app connect with your HR system?
• C. Does the app meet data security policies for your organization?
• D. What are the external services or APIs the app is connecting to?

You're an Org Owner for your organization's Slack Enterprise Grid instance.
Your organization has several Slack Connect channels used to communicate with vendors, and you're concerned about unauthorized vendors contacting your members.
Which setting should you enable to prevent this from happening?
(Select the best answer.)

• A. Restrict Slack Connect to a specific workspace so that only users who have access to that workspace can also access your Slack Connect channels.
• B. Set up the custom messaging in Guidelines for using Slack Connect with the policy for communicating with approved vendors only.
• C. Disable the Use Slack Connect with free teams option so that only paid workspaces can access your Slack Connect channels.
• D. Adjust the Slack Connect for direct messages settings so that only Org Admins and Org Owners can send and accept direct messages (DMs) from outside organizations.