HP HP2-I14 Q&A - in .pdf
- Exam Code: HP2-I14
- Exam Name: Selling HP Supplies 2020
- Updated: Sep 15, 2026
- Q & A: 36 Questions and Answers
- PDF Price: $49.99
- Printable HP HP2-I14 PDF Format. It is an electronic file format regardless of the operating system platform.
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HP HP2-I14 Q&A - Testing Engine
- Exam Code: HP2-I14
- Exam Name: Selling HP Supplies 2020
- Updated: Sep 15, 2026
- Q & A: 36 Questions and Answers
- Install on multiple computers for self-paced, at-your-convenience training.
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HP HP2-I14 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: HP Supplies Sales Cycle & Value Proposition | 30% | - Identifying customer needs and pain points - Positioning Original HP supplies benefits - Hidden costs of non-genuine supplies - Quality, reliability, and yield advantages |
| Topic 2: HP Supplies Portfolio | 30% | - Comparison with non-HP supplies - HP JetIntelligence and ink technologies - HP specialty media and paper - Original HP ink and toner cartridges |
| Topic 3: Business Outcomes & Competitive Differentiation | 15% | - Protecting printer hardware and warranty - Maximizing long-term customer value - Reducing downtime and service calls |
| Topic 4: HP Programs, Tools & Sustainability | 25% | - HP Instant Ink and subscription services - HP Planet Partners recycling program - Sustainability and environmental impact - HP sales and support resources |
HP Selling HP Supplies 2020 Sample Questions:
A customer has asked for Information supporting your recommendation of Original HP cartridges. What can you provide to this customer to support the HP value proposition? (Select two.)
- A. user testimonials
- B. studies and briefs
- C. Informed decisions
- D. low-cost replacements
- E. warranty Information
Correct Answer: A,B 🗳️
Why are EcoSmart cartridges a smart, environmentally responsible choice?
- A. The toner cartridge features a seal that prevents toner particles from leaking during shipment.
- B. The toner is made with fewer chemicals that can be hazardous to your health.
- C. The toner cartridge is made with fewer moving parts, increasing print speeds.
- D. The toner melts at a lower temperature, leading to lower energy use.
Correct Answer: D 🗳️
A customer experiencing rapid growth is extending its hours of operation to keep up with demand. Because budget for supplies is limited, the customer plans to buy non-HP ink and toner supplies. What should you tell this customer about the benefits of using Original HP supplies? (Select two.)
- A. Non-HP supplies are usually counterfeit and buyers can be subject to fines.
- B. Non-HP supplies are not recyclable and are costly to dispose of properly.
- C. Original HP supplies work the first time, every time.
- D. Original HP supplies help reduce service calls, minimizing printer downtime.
- E. Original HP supplies are less expensive than non-HP cartridges when bought in bulk.
Correct Answer: C,D 🗳️
What should you focus on when proposing the best HP printing supplies solution for your customers?
- A. quality, sustainability, indoor air quality, and security
- B. technology, science, and industry leadership
- C. speed, color brilliance, and duplexing capabilities
- D. cost, downtime, and total cost of ownership
Correct Answer: A 🗳️
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