Timer to help you control the exam time

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Avaya Contact Center Control Manager Implementation and Maintenance Sample Questions:

1. You are configuring Avaya Contact Center Control Manager (ACCCM) and also configuring the Functional Server. Which statement about installing the AES Client on the ACCCM server is true?

A) The ACCCM contains the AES client functionality.
B) An AES Client is required on the ACCCM server.
C) The AFS clientis not compatible with ACCCM.
D) It is required unless the AES server is co-resident on the ACCCM server.

2. A customer plans to deploy an Avaya Contact Center Control Manager (ACCCM) solution.
They would like to install a single ACCCM server that also runs the database.
Which installation component is required to meet the customer's needs?

A) .NETFramework4.0
B) Microsoft Silverlight3.0
C) SQLServer2008 R2Express
D) Microsoft MVC

3. You are unable to connect Avaya Contact Center Control Manager (ACCCM) to the Call Management System (CMS). Which ACCCM Windows service needs to be running?

A) Synchronization Server
B) Schedule Server
C) Nav360 Import Service
D) ProvisioningServer

4. You have Installed Avaya Contact Center Control Manager (ACCCM) and you need to synchronize with the Communication Manager (CM) for the first time.
Which statement is true regarding the Synchronizer?

A) The synchronizer can be used for initial data migration only.
B) The Synchronizer can only be used as a sync service that synchronizes information on a daily basis.
C) Only the initial synchronization will be done from the Synchronizer windows application.
D) Only the initial synchronization will be done through the Web interface.

5. To determine why you are unable to add an extension to the Communication Manager (CM), you want to enable logging for the Provisioning service to log the communication between the provisioning service and the CM. The IP address of the CM is 192.168.23.31.
Which file needs to be edited, and which entry needs to added to the file?

A) NAV360_ProvisioningService.exe.config
<appsettings>
<add key="cm_cd_192.168.23.31"value="0"/>
<add key="cm_id_192.168.23.31"value="0"/>
<add key="cm_rd_192.168.23.31"value="200"/>
<add key="cm_log_192.168.23.31"value="Y"/>
</appsettings>
B) NAV360_ProvisioningService.exe.config
<appsettings>
<add key="cm_cd_192.168.23.31" value-"0"/>
<add key="cm_id_192.168.23.31" value-"0"/>
<add key="cm_rd_192.168.23.31" value-"200"/>
<add key="cm_log_192.168.23.31" value-"N"/>
</appsettings>
C) NAV360_ProvisioningService.exe
<appsettings>
<add key="cm_cd_192.168.23.31"value="0"/>
<add key="cm_id_192.168.23.31"value="0"/>
<add key="cm_rd_192.168.23.31"value="200"/>
<add key="cm_log_192.168.23.31"value="Y"/>
</appsettings>
D) Web.config
<appsettings>
<add key="cm_cd_192.168.23.31"value="0"/>
<add key="cm_id_192.168.23.31"value="0"/>
<add key="cm_rd_192.168.23.31"value="200"/>
<add key="cm_log_192.168.23.31"value="N"/>
</appsettings>

Solutions: