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Microsoft Dynamics CRM 2011, Customization and Configuration Sample Questions:

1. Which of the following statements about Microsoft Dynamics CRM 2011 managed solutions are true? (Choose all that apply.)

A) A managed solution cannot be deleted.
B) A managed solution can be exported after it has been imported.
C) A managed solution is automatically published after it has been imported.
D) Deleting a managed solution uninstalls all of its components.

2. A company uses Microsoft Dynamics CRM 2011. You plan to disable a business unit in the organizational hierarchy. How will this affect users? (Choose all that apply.)

A) Users assigned to the disabled business unit will be reassigned to the root business unit.
B) Users assigned to child business units subordinate to the disabled business unit will be reassigned to the root business unit.
C) Users assigned to child business units subordinate to the disabled business unit will not be able to log on to Microsoft Dynamics CRM.
D) Users assigned to the disabled business unit will not be able to log on to Microsoft Dynamics CRM.

3. In Microsoft Dynamics CRM 2011, how many sort columns can you configure for a view?

A) no more than four
B) no more than two
C) only one
D) no more than three

4. When mapping an option set in Microsoft Dynamics CRM 2011, which of the following statements is true?

A) The option description must be the same in both option sets.
B) The integer-based option values must be the same in both option sets.
C) If you modify the option descriptions in an option set in a field that is mapped to another entity, the system synchronizes the changes in the mapped entity and in any existing data records.
D) The order in which options are added to an option set does not affect the mapping.

5. You create a business unit in Microsoft Dynamics CRM 2011. You need to create a security role in the new business unit. The new security role will be identical to a security role that exists in another business unit. Both business units have the same parent business unit. What should you do?

A) Copy and modify the existing security role.
B) Create a custom security role in the new business unit.
C) Link the existing security role to the new business unit.
D) Share the existing security role with the new business unit.

Solutions: