Salesforce Integration-Architecture-Designer Value Pack (Frequently Bought Together)

A company accepts payment requests 24x7. Once they accept a payment request, their service level agreement (SLA) requires them to make sure each payment request is processed by their Payment System. They track payment requests using a globally unique identifier created at the Data Entry Point. Their simplified flow is as shown in the diagram.
They encounter intermittent update errors when two or more processes try to update the same Payment Request record at the same time.
Which two recommendations should an integration architect make to improve their SLA and update conflict handling?
Choose 2 answers

• A. Payment System and Middleware should automatically retry requests.
• B. Data Entry Point and Middleware should automatically retry requests.
• C. Middleware should coordinate request delivery and payment processing.
• D. Payment System should process a payment request only once.

A company needs to integrate a legacy on premise application that can only support SOAP API. After the Integration Architect has evaluated the requirements and volume, they determined that the Fire and Forget integration pattern will be most appropriate for sending data from Salesforce to the external application and getting response back in a strongly typed format.
Which integration capabilities should be used to integrate the two systems?

• A. Platform Events for Salesforce to Legacy System direction and SOAP API using Partner WSDL for the communication back from legacy system to salesforce.
• B. Outbound Message for Salesforce to Legacy System direction and SOAP API using Enterprise WSDL for the communication back from legacy system to salesforce.
• C. Outbound Message for Salesforce to Legacy System direction and SOAP API using Partner WSDL for the communication back from legacy system to salesforce.
• D. Platform Events for Salesforce to Legacy System direction and SOAP API using Enterprise WSDL for the communication back from legacy system to salesforce.

A large enterprise customer has decided to implement Salesforce as their CRM. The current system landscape includes the following:
1. An Enterprise Resource Planning (ERP) solution that is responsible for Customer Invoicing and Order fulfillment.
2. A Marketing solution they use for email campaigns.
The enterprise customer needs their sales and service associates to use Salesforce to view and log their interactions with customers and prospects in Salesforce.
Which system should be the System of record for their customers and prospects?

• A. Salesforce with relevant Marketing and ERP information.
• B. New Custom Database for Customers and Prospects.
• C. ERP with all prospect data from Marketing and Salesforce.
• D. Marketing with all customer data from Salesforce and ERP.

An enterprise customer that has more than 10 Million customers has the following systems and conditions in their landscape:

• A. Salesforce CRM (CRM)- Customer information, Sales and Support information is maintained in CRM.
• B. Enterprise Billing System (EBS) - All customer's monthly billing is generated by this system.
• C. Enterprise Document Management System (DMS) Bills mailed to customers are maintained in the Document Management system.

A company that is a leading provider of courses and training delivers courses using third party trainers. The trainer for the company has to be verified from 10 different training accreditation verification agencies before providing training for the company. Each training accreditation agency has its own response time, which could take days to confirm a trainer.
The company decided to automate the trainer accreditation verification process by integrating to the agencies web services.
What is the recommended approach to automate this process?

• A. Make an apex callout using @future annotation to make the call out to all differentagencies.
  The response should update the trainer status to "verified".
• B. Use middleware to handle the call out to the 10 different verification services, the middleware will handle the business logic of consolidating the verification result from t 10 services, then make a call-in to sa lesforce and update the verification status to "verified".
• C. Create a trigger on the trainer record to make a Callout to each verification agencies, write business logic to consolidate the verification then update the trainer status to verified".
• D. Use salesforce external service to make the call out, Salesforce external service should check the verification agencies until the result is verified, then update the trainer status to "verified".