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Oracle Knowledge Management 2021 Implementation Essentials Sample Questions:

1. Which three tasks should you perform after deploying custom objects? (Choose three.)

A) adding the workspace to a user's navigation set
B) creating standard reports
C) creating system attributes
D) editing a user's profile to grant permissions to use the custom object workspace
E) creating a workspace
F) defining relationships with other custom objects or standard objects

2. What does the response requirement in an SLA specify?

A) the overall maximum time limit for the initial response and resolution for each incident.
B) the maximum number of days allowed for the resolution of an incident as per the business hours.
C) individual time limits for the initial response time and subsequent resolution asper the business hours.
D) initial response time limit to all customer inquiries within one business day.

3. Which three statements are true bout the limitations of Connect Web Services? (Choose three.)

A) When executing aquery against an operational database, a maximum of 20,000 rows can be returned in a single request.
B) The server enforces a maximum of 10,000 objects when invoking any one of the Create, Get, Update or Destroy operations.
C) When executing a query against a report database, a maximum of 20,000 rows can be returned.
D) The combination of the multi-object Create, Get, Update & Destroyoperations and the Batch operations is limited to 10,000 total input objects per SOAP request.
E) When executing a query against a report database, a maximum of 100,000 rows can be returned.
F) When executing a query against an operational database, a maximum of 100,000 rows can be returned in a single request.

4. Which filter type should you use in a report to display data in a tree structure?

A) Slicing by bucket
B) Rollup
C) Auto filter
D) Slicing by column

5. You want to create a report in which your customer can enter any date and generate all the incidents created on that date.
Which type of report and variable should you use?

A) Custom report with AdHoc Value variable
B) Standard report with Replacement Value variable
C) Custom report with Predefined List variable
D) Standard report with User Defined List variable

Solutions: